Support Operations Center

How to Raise a Defect in UseMango

If you encounter any issues or defects while using UseMango, you can raise a ticket using our Jira Service Ticket Portal. Follow the steps below:

  1. Go to our Ticket Portal:
  2. Click on
  3. Fill in the necessary details, including a clear description of the defect, steps to reproduce it, and any relevant attachments or screenshots.
  4. Click on “Send” to raise the ticket.

Our support team will review your ticket and respond to you in a timely manner to address the issue.

2. Through Email:

You can also raise a ticket by sending an email to our support team. Follow the steps below:

  1. Compose an email to
  2. In the subject line, briefly describe the issue or defect.
  3. In the email body, provide a detailed description of the problem, steps to reproduce it, and any relevant information or attachments that could help us understand the issue better.
  4. Send the email.

Our support team will acknowledge your email and work on resolving the defect promptly.

Parent Company Contact

If you have any general inquiries, feedback, or concerns related to our services or products, you can reach out to our parent company.

Feel free to contact us with any questions or comments you may have. We value your feedback and are committed to providing the best support and assistance to our users.

For more information, visit the parent company’s website:

Thank you for choosing UseMango!